Privacy policy

According to the Information Technology Act of 2000 and its implementing rules, as well as the provisions of several legislation that have been changed by the Information Technology Act of 2000 with regard to electronic records, this document qualifies as an electronic record. There is no need for a physical or digital signature on this electronic record because it was created by a computer system. CAREFULLY READ THIS PRIVACY POLICY, PLEASE. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE read, understood, and agree to be bound by all of the terms of this privacy policy, the terms and conditions of use for our website, and any other terms and conditions on the website. EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE IF YOU DO NOT AGREE TO THESE TERMS OR ANY OTHER TERMS AND CONDITIONS ON THE WEBSITE. This privacy statement ("Privacy Statement") describes how Swasha Home, a business with its registered office at 8, Basement Bank Unit 2, Local Shopipng Complex A- Block, Near Naraina Metro Gate No. 1, New Delhi, 110028 (hereinafter "Swasha Home Decor," "we," or "us"), uses information that users ("User" or "you") provide when using the website https://swashahomedecor.com ("Website").  

 

    1. Compilation and Uses of Information

    1.a Name, Email ID, Shipping and Billing Address, Phone Number – The Website's users voluntarily provide us with these information. This information is used to identify the User, provide goods and services, recognize "lookalike" consumers, and prevent fraud.

    1.b Commercial Information - We don't gather pin numbers or payment card numbers. Our payment gateway's third-party portal is used during checkout. We receive information about the payment method and the bank that was utilized. We might make use of this data to evaluate traffic sources and offer tailored discounts and promotions.

    1.c Internet and network activities, such as IP addresses and location - When you visit our website, we automatically gather this information. Analysis of location-based aggregate data and traffic sources is done using this data. Additionally, we utilize your information to deliver goods, services, and targeted advertising.2.d Website Improvements: Compiled analytics data helps us enhance website functionality, fix issues, and optimize user experience. This data is used to make informed decisions about website design and content.

    1.d Communication information - We keep track of all WhatsApp and phone logs with Users. This serves as a tool for quality assurance, training, safety, and fraud prevention.

    1.e Customer reviews shared on social media - We could decide to share customer feedback on Facebook, Instagram, and other platforms. This information is used by us to assess user involvement and to avoid fraud and security issues. When users share our content, use our products, or tag us in posts, we get this information straight from them.

    1.f Other sources - We may draw information from other sources in order to identify consumers, provide items, tailor and personalize marketing, find new customers, and prevent fraud.

    1.g Information update: On occasion, we might ask you to update your contact and other information with us on the website or by any other channels that have been given the go-ahead. This will keep you informed about services, improvements to the services, and any changes to the services. If you don't timely update such Information, we won't be responsible if we fail to notify you of any services, changes to services, or enhancements.

    2. Consent

    2.a You consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy by using the Website and/or by giving your information, including but not limited to your consent for sharing your information as per this Privacy Policy.1.b You acknowledge that all personal information will be kept on file until it is no longer necessary for Swasha Home Décor or until it is no longer permitted by applicable law, whichever comes first. Non-personal data will be kept on file forever.

      3. Opt out rights:


      3.a Click the "Unsubscribe" link provided in our marketing emails.6.b Contact us at swashahomedecor.com if you do not want your data used for the reasons listed below or if you wish to revoke your consent for its use. We might not be able to offer you any advantages or services in such circumstances. Additionally, the Website may cancel your registration if you decide not to disclose your name and/or mobile number.

      4. Governing Law and Jurisdiction

      4.a Indian law is used to govern this privacy statement and to operate it. The courts in New Delhi, India shall have exclusive jurisdiction over any disputes arising under this Privacy Policy, should any party decide to pursue legal action.

      5. Security

      5.a Data Sharing - Swasha Home Decor does not trade user information for cash with outside parties. We give personal information to such parties so we can use their services (like Facebook and Google Ads). We constantly exercise caution when handling User data, and we aim to abide by all local laws.

      5.b Customer Notifications: Swasha Home Decor provides users with the choice to decline email marketing and other forms of marketing. If you are receiving emails from us that you do not want to receive, you can contact us by email at swashahomedecor.com.4.c Secure Payment Processing: When you make purchases on our website, we utilize secure and compliant payment gateways to protect your financial information. Your payment details are never stored on our servers.

      5.d Cookie Use - Swasha Home Decor makes use of cookies to enhance user experience and speed up website loading. If users do not want to share cookies, they are recommended to check their web browser settings. Google and Facebook track some users in some ways. The privacy policies of Google and Facebook are available for your reference.

      5.e External Links - Swasha Home Decor only publishes authenticated links on the website, but it makes no claims as to the relevance or usefulness of the connections. The use of caution is urged while clicking on any links by users. Swasha Home Decor disclaims any responsibility for harm resulting from external links.

      6.  Data Accuracy, Verification and Supplementation:

      6.a Accurate, current, and comprehensive information on Users and their accounts is in both their best interest and Swasha Home Decor's. To achieve this goal, our staff members must follow tight protocols. We have adopted extra procedures to preserve accurate, right, and complete financial Information, including processes to update information and remove out-of-date information, even if some procedures are mandated by federal, state, or RBI requirements. Please let us know if you think we have the wrong information about you or your accounts. Any inaccurate information will be changed as soon as feasible.

        7. Review and Updates

        7.a Our privacy policy is reviewed and updated on a regular basis, therefore we ask that you do the same. It is crucial that the data we have on you is correct and up to date. If your information changes while you are a customer of ours, kindly let us know. Any erroneous information you give us, which can change how you use the website, is not our responsibility.

        7.b We reserve the right to revise or modify this Privacy Policy at any time, with or without prior notification. The Company will post a notice on the Website if there are any material changes to how it handles the User's information.

        8. Obtaining data

        8.a Swasha Home Décor gathers your personal information so that we can, among other things, give Users access to the Website. We take all reasonable precautions to prevent unauthorized access to, use of, alteration of, disclosure of, or destruction of the Users' personal data.

        9. Force Majeure:

        9.a Swasha Home Decor is not liable for any loss, damage, or misuse of your personal data if the loss, damage, or misuse is caused by a Force Majeure Event (as defined below), regardless of what is stated in this Policy, the terms of use, or other terms and conditions on the website or elsewhere.

        9.b A "Force Majeure Event" is any occurrence that is beyond Swasha Home Decor's reasonable control and includes, but is not limited to, sabotage, fire, flood, explosion, acts of God, civil unrest, strikes or other types of industrial action, riots, insurrection, war, acts of government, computer hacking, unauthorized access to a computer, computer system, or computer network, computer crashes, breach of security, and encryption (provided that such occurrence

        9.c Users acknowledge that while Swasha Home Decor will make every effort to take all reasonable and necessary precautions to keep personal data about Users secure and prevent unauthorized access, the internet or computer networks are not completely secure, and Swasha Home Decor cannot give Users any definite assurance regarding the security of Users personal data.


        10.Grievance Officer

        10.a Please contact the designated Grievance Officer as listed below in writing or by email if you have any complaints, grievances, or issues regarding the Website or this Privacy Policy.


        Name: Shelly Arora

        Contact Details: shellyarora07@gmail.com

        Designation: Proprietor